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Privacy policy EN

Privacy Policy

This Privacy Policy applies when you visit or surf the Site without purchasing any product, and when you use our services for purchasing products. By using this Site, you accept the practices described in this Privacy Policy. If you do not want to accept the practices described in this Privacy Policy, please do not use the Site. Since personal data (“Personal Data”) of users and customers (collectively "Users") of this Site may be processed in the European Union, notably in Italy, any processing of Personal Data will be conducted in compliance with applicable European laws. Your personal data are collected and processed by Fassamaneria srl. Fassamaneria srl has its registered offices in Fassamaneria s.r.l. in Via San Luca 10, CAP 20122, Milano (MI)- Italy, VAT n. 10080220964, business register number n.10080220964. For any issues relating to this Privacy Policy you can contact us at info@fassmaneria.com.

Your Personal Data will be processed to provide the services you subscribed to or reserved for registered users, to facilitate your navigation of and shopping from the website and to keep you informed of Fassamaneri srl news and offers. Fassamano srl is the controller of Personal Data collected and processed for purpose of rendering the e-commerce services and the sale of products (herein the "Commercial Purposes") through the Site, together with Martha's Cottage srl viale Scala Greca 157/d 96100 Siracusa CF/P.IVA: 01800620898.

Fassamano srl is the data controller of the Personal Data processed for marketing purposes, notably to send to Users, also through newsletter, information and updates on its products, offers, exclusive sales, promotional campaigns and on events and similar initiatives organised by Fassamano srl.

1. Our Policy

veryone has the right to protection of his/her Personal Data. Fassamano srl respect Users' right to be informed regarding the collection of and other operations involving their Personal Data. In using data that may directly or indirectly identify you personally, we will apply a principle of strict necessity. Fassamano srl do not process your Personal Data when we can provide you with services through the use of anonymous or traffic data (such as marketing research made for improving our services, browsing data processed to provide you with customised contents or offers adapted to your preferred language, your location, etc) or by other means which allow Fassamano srl to identify you, apart from when it is strictly necessary or upon request by competent public authorities or the police (for example, in case of traffic data or your IP address). This Privacy Policy provides you with all information needed to understand how we collect data which may identify the Site’s Users. For further information on our Privacy Policy, please contact us at info@fassmaneria.com.

2. Who collects and processes Your Personal Data, how and for which purposes?

Fassamaneria srl may be the the controller of your Personal Data as they determine the Commercial Purposes and means of processing Personal Data. For the Commercial Purposes only, Fassamaneria srl have appointed certain entities that will also process Personal Data relating to the Site’s Users (here in the "Processors"). The above mentioned service providers and Processors have been chosen because of their experience in processing Personal Data and they provide sufficient guarantees regarding compliance with data protection laws (including the technical security measures governing the processing to be carried out). In processing the Personal Data for Commercial Purposes, the Processors shall act only under the instructions from Fassamaneria srl. We regularly check that our Processors comply with our instructions and that they continue to provide sufficient guarantees regarding their full compliance with the provisions on Personal Data processing. Some of the Processors of your Personal Data appointed by Fassamaneria srl for Commercial Purposes directly are: Marta’s Cottage, for purposes related to shipping, delivering and returning products purchased on www.fassamano.com; BT Italia S.p.A., for purposes related to the shipping services.

For the Commercial Purposes, Fassamaneria srl and Marta’s Cottage srl collect your Personal Data (such as personal details, email address, address, Credit Card numbers, bank code, tax code and telephone number, etc.) on your order form only for the purpose of selling the products ordered by you. Your Personal Data is mostly processed by electronic means and, in some circumstances, by paper-based means, such as when the processing of your Personal Data is required for preventing fraud on the Site. Your Personal Data shall be stored in a way which allows us and Marta’s Cottage to identify you for the period necessary for the purposes which the data was collected for and subsequently processed and, in any case, in accordance with applicable laws. Your Personal Data shall not be disclosed to third parties other than us and Marta’s Cottage for purposes which are not permitted by law or without your consent.

For the Marketing Purposes, we may process your Personal Data as well as browsing data ("Traffic data") resulting from the use of the Site and of our services by any User, in order to provide Users with customised contents and offers on our services or to deliver any newsletter they subscribed to, subject to their discretionary right to withdraw their subscription to such newsletter or to oppose or object to the receiving of any advertising or marketing content which we think is of interest to a specific User. For Marketing Purposes, Personal Data and Traffic data is mostly processed by electronic means and shall be stored for us in any case, in accordance with applicable laws and available to our Processors.

3. What Happens if You Do Not Disclose Your Personal Data to us?

Granting your Personal Data to us and Marta’s Cottage (in particular, your personal details, your email address, your address, your Credit/Debit Card numbers and bank code and your telephone number) is necessary for processing your order for the purchase of products on the Site, supplying other services provided on the web site upon your request, or when your Personal Data is needed to fulfill obligations required by law or regulations. The refusal to provide us and Marta’s Cottage with some of your Personal Data necessary for performing the above purposes may consequently prevent us and Marta’s Cottage from processing your order for the purchase of products sold on the Site or fulfilling obligations required by law and other regulations. Therefore, failing to provide Personal Data may constitute, in some cases, a legitimate and justified reason for not processing your order for the purchase of products sold on the Site or not providing the Site’s services.

4. To Whom Your Personal Data Will Be Disclosed?

Personal Data will be disclosed to third party companies that provide, on behalf of Fassamaneria srl, specific services as data Processors or to other recipients of Personal Data collected by us or Marta’s Cottage that process your Personal Data only for the Commercial Purposes and, in any case, according to applicable laws and regulations.

5. Cookies

The Site uses automatic systems of traffic data collection, such as cookies. A cookie is a file stored on the hard disk of the terminal of an Internet user; it does not contain intelligible information but it allows linking between a terminal and other information about User's experience on the Site and his/her preferences expressed while choosing services and purchasing products offered by the Site) provided by the Users. For Cookies disseminated by our servers, no one else may gain access to the information contained therein. These information and data are gathered directly and automatically by the Site. The information collected by cookies will be processed in order to optimise the services of the Site.

6. Compulsory processing

We wish to inform you that us or Marta’s Cottage may process your Personal Data also without your consent in certain circumstances provided by laws.

8. Your Right to Access Personal Data and Further Rights

You are entitled to obtain, at any time, confirmation from us as to whether or not data relating to you is being processed, whether the data is not yet registered, and the communication in intelligible form of the data undergoing processing. Moreover, you are entitled to receive from us information on the source of your Personal Data; the purposes and way of processing your Personal Data; the logic involved in any electronic data processing; details of the data controller and of the data processors; the names of the entities and categories of entities to whom your Personal Data may be disclosed or who may access your Personal Data, for example, as a data controller or a party so appointed. You can easily find part of the above information in our Privacy Policy. For further information, contact us for:

  • a. the updating, adjustment or, when you have an interest in such, the integration of your personal data;
  • b. the deletion, the transformation into an anonymous form or blocking of your personal data (unlawfully processed), including data which does not need to be stored for the purposes for which it was collected and subsequently processed;
  • c. the confirmation that the operations under letters a) and b) have been reported (together with the contents of the same) to whom the data was disclosed or disseminated, except when it becomes impossible or if the means used are clearly disproportionate to the right's protection.

You are entitled to object, in whole or in part:

  • a. for legitimate reasons, to the processing of your personal data, even if it is related to the purposes for which it was collected;
  • b. to the processing of your personal data for advertising or direct marketing purposes or in order to carry out marketing research or commercial communications.

You may freely exercise your rights at any time, provided that you do so in compliance with applicable laws, by sending your request to us at info@fassmaneria.com.

9. Contacts

If you wish to receive further information on how we process your Personal Data, please contactus at info@fassmaneria.com..

10. Amendments and Updating of this Privacy Policy

Fassamaneria srl may amend or simply update all or part of this Privacy Policy, including when amendments are made to legal provisions or regulations which govern data protection and protect your rights. The amendments and the updating of the Privacy Policy shall be binding as soon as they are published on the Site in this section. Therefore, you are requested to regularly access this section in order to check the publication of the most recent and updated Privacy Policy.